Customer support

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We have one of the largestcutting tool catalogues on the market: drill bits, threading taps, milling cutters, reamers, countersinks, etc.
Everything in our catalogue is stocked for Immediate Delivery, i.e., more than 600 different articles and more than 15,000 items.
That is why our service rate [lines served divided by lines ordered] exceeds 98.5%.
And we agree on out-of-stock delivery dates with our customers; we serve 85% of them in under 15 days.
All with a direct and personal contact with each and every one of our customers, with the response to respond fast to any need, however small.
Fast, reliable and efficient processing and handling of orders, offers and complaints.
95% of queries, claims and complaints are resolved on the first call.

Really fast logistics[2/6]

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Customer support

You come first [1/6]